FactWatch

Fact-Checking & Media Literacy Platform

Client
FactWatch
Role
Product Designer
Industry
News Media
Timeline
Feb 2025

Objective

Strengthen audience trust, increase content consumption, and boost repeat visits through UX improvements.

FactWatch objective

Challenge

  • Visitors didn’t engage deeply with articles.
  • Navigation friction limited exploration.
  • Content presentation lacked the clarity and structure needed for credibility and retention.
Problem analysis

Research & Key Insights

  • User Behavior Analysis: Bounce rate was high, session times were short.
  • User Needs: Quick access to trending checks, better readability, and mobile-friendly access.
  • Competitive Benchmarking: Global fact-checking platforms (e.g., Reuters, Boom) emphasized trust signals, structured layouts, and discovery features.
Project goals framework
Project goals framework

Solutions

  • Enhance readability for long-form content.
  • Provide seamless navigation and easy topic discovery.
  • Build trustworthiness through design consistency.
  • Encourage longer and repeated engagement.
General user persona

Design System

  • Typography: Clean, readable sans-serif (Poppins) with strong visual hierarchy.
  • Color Palette: Warm neutrals for storytelling paired with rich accents for controls and highlights
  • Components: Smart filters, card-based listings, segmented tabs, dynamic map view, floating booking widgets, and a fully integrated wallet module.
  • Icons: Rounded, friendly, and consistently styled to support clarity and modern aesthetics.
User journey map
User journey map

Final Product

The final FactWatch design offers a clean, credible, and easy-to-navigate platform for verifying information. With structured fact-check cards, clear labels, and a modern layout, users can quickly explore and confirm facts with confidence.

Outcomes & Impact

  • User Visits: Increased significantly (30–40% in the first months).
  • Engagement: Average session time grew by 40%.
  • Trust Factor: User feedback highlighted stronger perception of reliability
  • Bounce Rate: Reduced as visitors explored multiple articles.